Zoom for Government Service Status

All Systems Operational

Zoom Chat Operational
Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Zoom Events Operational
Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning ? Operational
Zoom Notes Operational
Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Zoom Software Quarterly Lifecycle Update (8/2/2025) Aug 2, 2025 17:00-18:00 PDT

The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for August 2, 2025, will maintain the same version requirements as the May 3, 2025, enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on May 02, 2025 - 11:49 PDT

Announcing service status page transition to www.zoomgovstatus.com Aug 6, 2025 18:00 - Aug 13, 2025 18:00 PDT

Zoom for Government is introducing a new Service Status page, “www.zoomgovstatus.com”.

On August 7, 2025 from 1:00 to 2:00 AM UTC, status.zoomgov.com will be retired and www.zoomgovstatus.com will be the new official status site for Zoom for Government. Furthermore, new e-mail notifications will come from no-reply@zoomgovstatus.com. To avoid any access issues, please add the www.zoomgovstatus.com site to your allow list if you filter internet access.

If you are a customer subscribed to the Zoom for Government Service Status page via email, SMS, Webhooks, or Slack, we will ensure your subscriptions are transferred to the new www.zoomgovstatus.com page. However, please ensure any systems processing these requests are configured to support the new www.zoomgovstatus.com URL and/or no-reply@zoomgovstatus.com origination address (for example ensure spam filters do not block the address).

If you are a customer subscribed to the Zoom for Government Service Status page via RSS/Atom feed, you will need to migrate to the new RSS/Atom feed on August 7, 2025 from 1:00 to 2:00 AM UTC.
For more information, please see our support documentation: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0011018
Posted on Jun 03, 2025 - 17:21 PDT
Jul 11, 2025

No incidents reported today.

Jul 10, 2025
Zoom Room and Zoom Room Controller Update: 7/10/2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Jul 10, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 17:00 PDT
Scheduled - We will be providing a new version of our Zoom Room Client for macOS, Windows and Appliances and a new version of our Zoom Room Controller for iOS and Android. They will be available for download at https://zoomgov.com/download.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010986 for more details.

There is no operational impact. All services will be available during this time.
Jul 8, 22:51 PDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025
Issue with Zoom Room Controller, Zoom Contact Center and Zoom Phone voicemail service
Resolved - On 07/06, between 4:25 AM UTC to 5:21 AM UTC, we experienced an issue causing service degradation for Zoom Room Controller, Zoom Contact Center and Zoom Phone voicemail service. The issue has been resolved.
Jul 5, 23:32 PDT
Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Mac, Windows, Android, and iOS Client Update: 7/2/2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Jul 2, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:00 PDT
Scheduled - We will be providing a new version of our macOS and Windows clients. They will be available for download at https://zoomgov.com/download. We will also be performing a staggered release for iOS and Android on applicable app stores.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985 for more details.

There is no operational impact. All services will be available during this scheduled update.
Jun 30, 15:26 PDT
Jul 1, 2025
Zoom Marketplace Maintenance: 7/1/2025
Completed - The scheduled maintenance has been completed.
Jul 1, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 17:00 PDT
Scheduled - We will be performing scheduled maintenance for Zoom Marketplace. Users may potentially experience a brief interruption of service during the maintenance window.
Jul 1, 11:03 PDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Web Backend Update: 6/27/2025
Completed - The scheduled maintenance has been completed.
Jun 27, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:01 PDT
Scheduled - We will be performing an update and maintenance for our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may potentially experience a brief interruption of service during the maintenance window.
Jun 24, 16:42 PDT
Zoom Translation, Transcription and AIC Maintenance: 6/27/2025
Completed - The scheduled maintenance has been completed.
Jun 27, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom Translation, Transcription, and AIC services. Users may experience an interruption for these services during the maintenance window.
Jun 24, 11:11 PDT
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