Zoom for Government Service Status Status

Zoom for Government Service Status

All Systems Operational

Zoom Video Webinars Operational

Zoom Website Operational

Zoom Dashboard & Reporting Operational

Download Center Operational

Web Portal Operational

Web Client Operational

Support Page Operational

Conference Room Connector Operational

Meeting Telephony Services Operational

Zoom Chat Operational

Zoom Developer Platform Operational

Web SDK Operational

REST API Operational

Marketplace Operational

Webhooks Operational

Zoom Live Streaming Operational

Zoom Meetings Operational

Live Transcription Operational

Recording Operational

Subscription Operational

Zoom Phone Operational

Voicemail Operational

SMS/MMS (Inbound/Outbound) Operational

Zoom Whiteboard Operational

Zoom Events Operational

Zoom Rooms Operational

Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Zoom Software Quarterly Lifecycle Update (5/4/2024) May 4, 2024 17:00-18:00 PDT

Zoom will be enforcing a new minimum version of all our Zoom clients and plugins on May 4, 2024. This affects the following products:
- Zoom client for meetings (Windows, macOS, iOS, Android, and Intune)
- Zoom Rooms (including Zoom Room Controllers)
- Zoom Phone Appliances
- Outlook Plug-in
- Browser Scheduler Extensions
- VDI Client and Plugin
- Meeting SDK

Please ensure your devices are updated to the latest version.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on Feb 06, 2024 - 16:36 PST

Data Center Maintenance 5/18/2024 May 18, 2024 06:00-14:00 PDT

Zoom for Government will performing service maintenance on one of its data centers starting at 6:00 AM PDT on May 18, 2024. Zoom Phone and Zoom Meeting users will be served from an alternative Zoom for Government data center during this time. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you are disconnected, the system will attempt to reconnect you automatically.
Posted on Apr 24, 2024 - 12:58 PDT

Data Center Maintenance 6/1/2024 Jun 1, 2024 06:00-14:00 PDT

Zoom for Government will performing service maintenance on one of its data centers starting at 6:00 AM PDT on June 1, 2024. Zoom Phone and Zoom Meeting users will be served from an alternative Zoom for Government data center during this time. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you are disconnected, the system will attempt to reconnect you automatically.
Posted on Apr 24, 2024 - 13:24 PDT

Past Incidents

Apr 27, 2024

No incidents reported today.

Apr 26, 2024

Zoom Phone Update: 4/26/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Apr 26, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 17:00 PDT

Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010190 for more details.

There is no operational impact. All services will be available during this scheduled update.
Apr 26, 10:30 PDT

Cloud Room Connector update: 4/26/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Apr 26, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 17:00 PDT

Scheduled - We will be performing routine maintenance for the Cloud Room Connector backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010260 for more details.

There is no operational impact. All services will be available during this scheduled update.
Apr 26, 10:31 PDT

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

Zoom Whiteboard and Zoom Notes Update 4/21/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Apr 21, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 18:00 PDT

Scheduled - We will be providing an update to the Zoom Whiteboard and Zoom Notes services. Please refer to the following for more details:

Zoom Whiteboard: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010757
Zoom Notes: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010849

There is no operational impact. All services will be available during this scheduled update.
Apr 19, 15:49 PDT

Update to Translation and Transcriptions service 4/20/2024

Completed - The scheduled maintenance has been completed.
Apr 21, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 20:00 PDT

Scheduled - We will be performing backend maintenance for the Translation and Transcriptions services. Users may experience a brief delay in translations or transcriptions during the maintenance window.
Apr 19, 15:30 PDT

Apr 20, 2024

Cloud Room Connector update: 4/20/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Apr 20, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:00 PDT

Apr 19, 2024

Web Backend Update: 4/19/2024

Completed - The scheduled maintenance has been completed.
Apr 19, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 17:00 PDT

Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may potentially experience a brief interruption of service during this period of time.
Apr 18, 14:20 PDT

Apr 18, 2024

Zoom Whiteboard Update 4/21/2024 (No Operational Impact)

Completed - This scheduled maintenance has been delayed to a to be determined date.
Apr 18, 16:55 PDT

Scheduled - We will be providing an update to the Zoom Whiteboard service. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010757 for more details.

There is no operational impact. All services will be available during this scheduled update.
Apr 18, 14:57 PDT

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

Zoom Web Client Update: 4/14/2024 (No Operational Impact)

Completed - The WebClient was successfully updated on 4/14. However, due to an issue, we had to revert back to the previous version 4/19/24 @ 10PST.
Apr 14, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 PDT

Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010925 for more details.

There is no operational impact. All services will be available during this scheduled update.
Apr 12, 12:33 PDT

Apr 13, 2024

No incidents reported.