Zoom for Government Service Status Status

Zoom for Government Service Status

All Systems Operational

Zoom Chat Operational

Zoom Contact Center Operational

Web Portal (Admin/Users/Provisioning) Operational

Desktop Client (Supervisors/Agents) Operational

3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational

Reporting Service Operational

SMS Operational

PSTN Operational

Zoom Developer Platform Operational

Web SDK Operational

REST API Operational

Marketplace Operational

Webhooks Operational

Zoom Events Operational

Zoom Meetings Operational

Live Transcription Operational

Recording Operational

Live Streaming Operational

Meeting Dial-in/Telephony Operational

Zoom Conference Room Connector Operational

Zoom Whiteboard Operational

Zoom Webinars Operational

Zoom AIC Operational

Closed Captioning Operational

Zoom Notes Operational

Zoom Phone Operational

Voicemail/Recording/Call Log Operational

SMS/MMS (Inbound/Outbound) Operational

Zoom Subscriptions Operational

Zoom Support Operational

Knowledge Base Operational

Ticketing Operational

Zoom Website Operational

Zoom Dashboard & Reporting Operational

Download Center Operational

Web Portal Operational

Web Client Operational

Support Page Operational

Integrations/Calendar/Plug-In/Add-In Operational

Zoom Rooms Operational

Zoom Workspace Reservation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Web Backend Update: 7/18/2025 Jul `18`, `2025` `17:00`-`22:30` PDT

Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may potentially experience a brief interruption of service during the during the maintenance window.
Jul 16, 2025 - 10:32 PDT

Zoom Chat and Zoom Message Reminder: 7/20/2025 Jul `20`, `2025` `14:00`-`17:00` PDT

We will be performing scheduled maintenance for Zoom Chat and Zoom Message Reminder. Users may potentially experience a brief interruption of these services during the maintenance window.
Posted on Jul 18, 2025 - 13:46 PDT

Zoom AIC and Transcription/Translation Maintenance: 7/21/2025 Jul `21`, `2025` `17:00`-`23:00` PDT

We will be performing maintenance for Zoom AIC and Zoom Translation & Transcription services. Some users may experience an interruption for these services during the maintenance window.
Posted on Jul 18, 2025 - 13:51 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (8/2/2025) Aug `2`, `2025` `17:00`-`18:00` PDT

The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for August 2, 2025, will maintain the same version requirements as the May 3, 2025, enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on May 02, 2025 - 11:49 PDT

Announcing service status page transition to www.zoomgovstatus.com Aug `6`, `2025` `18:00` - Aug `13`, `2025` `18:00` PDT

Zoom for Government is introducing a new Service Status page, “www.zoomgovstatus.com”.

On August 7, 2025 from 1:00 to 2:00 AM UTC, status.zoomgov.com will be retired and www.zoomgovstatus.com will be the new official status site for Zoom for Government. Furthermore, new e-mail notifications will come from no-reply@zoomgovstatus.com. To avoid any access issues, please add the www.zoomgovstatus.com site to your allow list if you filter internet access.

If you are a customer subscribed to the Zoom for Government Service Status page via email, SMS, Webhooks, or Slack, we will ensure your subscriptions are transferred to the new www.zoomgovstatus.com page. However, please ensure any systems processing these requests are configured to support the new www.zoomgovstatus.com URL and/or no-reply@zoomgovstatus.com origination address (for example ensure spam filters do not block the address).

If you are a customer subscribed to the Zoom for Government Service Status page via RSS/Atom feed, you will need to migrate to the new RSS/Atom feed on August 7, 2025 from 1:00 to 2:00 AM UTC.
For more information, please see our support documentation: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0011018
Posted on Jun 03, 2025 - 17:21 PDT

Past Incidents

Jul 18, 2025

No incidents reported today.

Jul 17, 2025

Zoom Chat, Zoom Message Reminder, and File Transfer/Transcoding Maintenance: 7/17/2025

Completed - The scheduled maintenance has been completed.
Jul 17, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 17:00 PDT

Scheduled - We will be performing scheduled maintenance for Zoom Chat, Zoom Message Reminder, and File Transfer/Transcoding services. Users may potentially experience a brief interruption of these services during the maintenance window.
Jul 17, 15:05 PDT

Jul 16, 2025

Zoom Chat, Zoom Message Reminder, and File Transfer/Transcoding Maintenance: 7/16/2025

Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 PDT

A subset of users may experience issues with Zoom Events service where the attendee data is missing analytics for past Zoom Events

Resolved - This incident has been resolved.
Jul 16, 20:56 PDT

Monitoring - We have resolved the issue causing a subset of users to experience issues with Zoom Events service where the attendee data is missing analytics for past Zoom Events. We will continue to monitor and provide updates as we have them.
Jul 16, 20:46 PDT

Identified - We have identified the issue causing a subset of users to experience issues with Zoom Events service where the attendee data is missing analytics for past Zoom Events. We will continue to provide updates as we have them.
Jul 16, 20:36 PDT

Investigating - We have detected service degradation where a subset of users may experience issues with Zoom Events service where the attendee data is missing analytics for past Zoom Events. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Jul 16, 19:41 PDT

Jul 15, 2025

Zoom Translation, Transcription and AIC Maintenance: 7/15/2025

Completed - The scheduled maintenance has been completed.
Jul 15, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 17:00 PDT

Scheduled - We will be performing maintenance for Zoom Translation, Transcription, and AIC services. Users may experience an interruption for these services during the maintenance window.
Jul 14, 16:28 PDT

Jul 14, 2025

Zoom Message Reminder and File Transfer/Transcoding Maintenance: 7/14/2025

Completed - The scheduled maintenance has been completed.
Jul 14, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 17:00 PDT

Scheduled - We will be performing scheduled maintenance for Zoom Message Reminder and File Transfer/Transcoding services. Users may potentially experience a brief interruption of these services during the maintenance window.
Jul 14, 13:52 PDT

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

Zoom Room and Zoom Room Controller Update: 7/10/2025 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jul 10, 19:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 17:00 PDT

Scheduled - We will be providing a new version of our Zoom Room Client for macOS, Windows and Appliances and a new version of our Zoom Room Controller for iOS and Android. They will be available for download at https://zoomgov.com/download.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010986 for more details.

There is no operational impact. All services will be available during this time.
Jul 8, 22:51 PDT

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

Issue with Zoom Room Controller, Zoom Contact Center and Zoom Phone voicemail service

Resolved - On 07/06, between 4:25 AM UTC to 5:21 AM UTC, we experienced an issue causing service degradation for Zoom Room Controller, Zoom Contact Center and Zoom Phone voicemail service. The issue has been resolved.
Jul 5, 23:32 PDT

Jul 4, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Web Backend Update: 7/18/2025 Jul 18, 2025 17:00-22:30 PDT

Zoom Chat and Zoom Message Reminder: 7/20/2025 Jul 20, 2025 14:00-17:00 PDT

Zoom AIC and Transcription/Translation Maintenance: 7/21/2025 Jul 21, 2025 17:00-23:00 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (8/2/2025) Aug 2, 2025 17:00-18:00 PDT

Announcing service status page transition to www.zoomgovstatus.com Aug 6, 2025 18:00 - Aug 13, 2025 18:00 PDT

Past Incidents

Web Backend Update: 7/18/2025 Jul `18`, `2025` `17:00`-`22:30` PDT

Zoom Chat and Zoom Message Reminder: 7/20/2025 Jul `20`, `2025` `14:00`-`17:00` PDT

Zoom AIC and Transcription/Translation Maintenance: 7/21/2025 Jul `21`, `2025` `17:00`-`23:00` PDT

Scheduled Zoom Software Quarterly Lifecycle Update (8/2/2025) Aug `2`, `2025` `17:00`-`18:00` PDT

Announcing service status page transition to www.zoomgovstatus.com Aug `6`, `2025` `18:00` - Aug `13`, `2025` `18:00` PDT