Issue with call recording downloads, SMS and Workspace Reservation

Incident Report for Zoom for Government Service Status

Resolved

This incident has been resolved.

Posted Nov 14, 2024 - 15:50 PST

Monitoring

We have resolved the intermittent issue with recording downloads, sending SMS messages, and Workspace Reservation. We will continue to monitor and provide updates as we have them.

Posted Nov 14, 2024 - 15:31 PST

Identified

We have identified the intermittent issue with recording downloads, sending SMS messages, and Workspace Reservation. We will continue to provide updates as we have them.

Posted Nov 14, 2024 - 13:05 PST

Investigating

We are investigating an intermittent issue with recording downloads, sending SMS messages, and Workspace Reservation. We will provide updates as we have them.

Posted Nov 14, 2024 - 12:35 PST

This incident affected: Zoom Phone (Voicemail/Recording/Call Log, SMS/MMS (Inbound/Outbound)) and Zoom Rooms (Zoom Workspace Reservation).