Zoom for Government Service Status Status

Zoom for Government Service Status

All Systems Operational

Zoom Chat Operational

Zoom Contact Center Operational

Web Portal (Admin/Users/Provisioning) Operational

Desktop Client (Supervisors/Agents) Operational

3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational

Reporting Service Operational

SMS Operational

PSTN Operational

Zoom Developer Platform Operational

Web SDK Operational

REST API Operational

Marketplace Operational

Webhooks Operational

Zoom Events Operational

Zoom Meetings Operational

Live Transcription Operational

Recording Operational

Live Streaming Operational

Meeting Dial-in/Telephony Operational

Zoom Conference Room Connector Operational

Zoom Whiteboard Operational

Zoom Webinars Operational

Zoom Notes Operational

Zoom Phone Operational

Voicemail Operational

SMS/MMS (Inbound/Outbound) Operational

Zoom Rooms Operational

Zoom Subscriptions Operational

Zoom Website Operational

Zoom Dashboard & Reporting Operational

Download Center Operational

Web Portal Operational

Web Client Operational

Support Page Operational

Integrations/Calendar/Plug-In/Add-In Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Zoom Software Quarterly Lifecycle Update (8/3/2024) Aug 3, 2024 17:00-18:00 PDT

Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on August 3. This affects the following products:
- Zoom client for meetings (Windows, macOS, iOS, Android, and Intune)
- Zoom Rooms (including Zoom Room Controllers)
- Zoom Phone Appliances
- Outlook Plug-in
- Browser Scheduler Extensions
- VDI Client and Plugin
- Meetings SDK (Native and Web)
- Video SDK (Web)

Please ensure your devices are updated to the latest version.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on May 06, 2024 - 11:21 PDT

Past Incidents

Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Zoom Marketplace Maintenance: 07/22/2024

Completed - The scheduled maintenance has been completed.
Jul 22, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 17:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 18, 16:58 PDT

Scheduled - We will be performing scheduled maintenance for Zoom Marketplace. Marketplace Webhooks may not be available during the maintenance window.
Jul 18, 13:44 PDT

Jul 21, 2024

Zoom Phone Update: 07/21/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jul 21, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 17:00 PDT

Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010190 for more details.

There is no operational impact. All services will be available during this scheduled update.
Jul 19, 16:09 PDT

Jul 20, 2024

Zoom Translation and Transcription Update 7/20/2024

Completed - The scheduled maintenance has been completed.
Jul 20, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 13:00 PDT

Scheduled - We will be performing maintenance for Zoom Translation and Transcription services. Users may experience a brief interruption in translations or transcriptions during the maintenance window.
Jul 17, 17:15 PDT

Jul 19, 2024

Zoom Contact Center Update: 07/19/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 19, 16:35 PDT

Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010978 for more details.

All services will be available during this scheduled update.
Jul 19, 16:32 PDT

Jul 18, 2024

Zoom Events Update: 07/18/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jul 18, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 17:00 PDT

Scheduled - We will be performing routine maintenance on our Zoom Events infrastructure. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010850 for more details.

There is no operational impact. All services will be available during this scheduled update.
Jul 18, 13:33 PDT

Jul 17, 2024

Zoom Room and Zoom Room Controller Update: 7/17/2024 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Jul 17, 19:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 17:00 PDT

Scheduled - We will be providing a new version of our Zoom Room Client for macOS, Windows and Appliances and a new version of our Zoom Room Controller for iOS and Android. They will be available for download at https://zoomgov.com/download

Mac - https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010176
Windows - https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010178
Appliances - https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010175
Android - https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010180
iOS (iPad controller) - https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010179
iPad - https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010942

There is no operational impact. All services will be available during this time.
Jul 17, 14:20 PDT

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.