Get webhook notifications whenever Zoom for Government Service Status creates an incident, updates an incident, resolves an incident or changes a component status.
We will be performing maintenance for Zoom Translation and Transcription services. Users may experience a brief interruption for these services during the maintenance window. Posted on
May 22, 2025 - 13:02 PDT
We will be performing scheduled maintenance on our status.zoomgov.com site from 1AM to 2AM on May 29, 2025 UTC time. No downtime is expected as part of this change. Posted on
May 21, 2025 - 10:28 PDT
Zoom for Government is continuously optimizing our global footprint to improve performance and availability for our customers. With this, starting from June 15, 2025, Zoom for Government will be shifting Zoom Meetings, Zoom Webinar, Zoom Phone, and Zoom Contact Center, as well as Cloud Room Connector traffic from old data centers to our newer data centers.
The Zoom Phone and Zoom Contact Center team will start to change the SIP zone from the old SIP zone to the new SIP zone in the backend. We are sending out this notification to inform our customers of this change, along with some reminders that will assist customers.
We want to remind customers that for an optimal experience and to avoid any potential issues, please allow Zoom Traffic to all subnets on our Zoom for Government Network Firewall page. This includes specific sections for Zoom Phone, Zoom Contact Center, and the Zoom Cloud Room Connector:
Customers would see the change in the admin portal of their sites, showing the new SIP zone after those changes if the “Display Custom SIP Zone Options on Web Portal” feature is enabled in Zoom Phone. Customers would not see the SIP zone name in Zoom Contact Center; thus, no portal change for Contact Center customers.
Please note that all hardware phones will automatically reboot when a data center migration is triggered. If you have an ongoing call, it will reboot once the call has ended. Migrations are planned to occur during our weekend off hours and change windows to reduce impact.
To ensure that customers are aware of this change, we are sending out this notification, along with some reminders on allow lists for firewalls or other controls that will ensure customers are not impacted by these changes. Customers should verify that they are following the guidance as provided in Zoom for Government network firewall or proxy server Meeting/Webinar settings, which can be found here: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010104
For any questions or concerns, please contact your account team or Zoom for Government Support. Posted on
Apr 25, 2025 - 12:42 PDT
The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for August 2, 2025, will maintain the same version requirements as the May 3, 2025, enforcement.
Completed -
The scheduled maintenance has been completed.
May 22, 20:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 17:00 PDT
Scheduled -
We will be performing backend maintenance and updates for Zoom Chat, Web Portal, Zoom Rooms, Zoom Conference Room Connector, Live Streaming and Workspace Reservation. Users may potentially experience a brief interruption of these services during the maintenance window.
May 19, 11:04 PDT
Completed -
The scheduled maintenance has been completed.
May 21, 19:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:01 PDT
Scheduled -
We will be providing a new version of our Zoom Room Client for macOS, Windows and Appliances and a new version of our Zoom Room Controller for iOS and Android. They will be available for download at https://zoomgov.com/download.
Completed -
The scheduled maintenance has been completed.
May 19, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:00 PDT
Update -
This maintenance has been rescheduled to 5/19/2025.
May 16, 15:09 PDT
Scheduled -
We will be performing maintenance for Zoom Translation and Transcription services. Users may experience a brief interruption for these services during the maintenance window.
May 14, 23:22 PDT
Completed -
The scheduled maintenance has been completed.
May 14, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 PDT
Scheduled -
We will be performing scheduled maintenance for Zoom Marketplace and Integrations. Users may potentially experience a brief interruption for these services during the maintenance window.
May 13, 11:26 PDT
Completed -
The scheduled maintenance has been completed.
May 10, 14:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 12:00 PDT
Scheduled -
We will be performing backend maintenance for the Zoom Meeting services. Users may potentially experience a brief interruption of service during this period.
May 7, 12:47 PDT