Zoom for Government Service Status
All Systems Operational
Zoom Video Webinars Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Conference Room Connector Operational
Meeting Telephony Services Operational
Zoom Chat Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Zoom Live Streaming Operational
Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Subscription Operational
Zoom Phone Operational
Zoom Phone Operational
Voicemail Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Whiteboard Operational
Zoom Events Operational
Zoom Rooms Operational
Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

There is no operational impact. All services will be available during this scheduled update.

Posted on Mar 28, 2024 - 12:48 PDT
Zoom will be enforcing a new minimum version of all our Zoom clients and plugins on May 4, 2024. This affects the following products:
- Zoom client for meetings (Windows, macOS, iOS, Android, and Intune)
- Zoom Rooms (including Zoom Room Controllers)
- Zoom Phone Appliances
- Outlook Plug-in
- Browser Scheduler Extensions
- VDI Client and Plugin
- Meeting SDK

Please ensure your devices are updated to the latest version.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592

Posted on Feb 06, 2024 - 16:36 PST
Past Incidents
Mar 28, 2024
Resolved - On 03/28/24 5:30 UTC to 03/28/24 15:39 UTC, a subset of users may have experienced an issue with attempting to approve or deny the use of a Marketplace app for their account. They were unable to see the "App permissions" section. This incident has been resolved.
Mar 28, 09:53 PDT
Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:00 PDT
Scheduled - We will be providing an update to the Zoom Whiteboard and Zoom Notes services. Please refer to the following for more details:

Zoom Whiteboard: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010757
Zoom Notes: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010849

There is no operational impact. All services will be available during this scheduled update.

Mar 22, 12:19 PDT
Mar 23, 2024

No incidents reported.

Mar 22, 2024
Completed - The scheduled maintenance has been completed.
Mar 22, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 18:00 PDT
Scheduled - We will be performing backend maintenance for the Translation and Transcriptions services. Users may experience a brief disconnection during the maintenance window.
Mar 22, 12:22 PDT
Completed - The scheduled maintenance has been completed.
Mar 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 17:00 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010190 for more details.

There is no operational impact. All services will be available during this scheduled update.

Mar 22, 12:00 PDT
Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 21:00 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 21, 18:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 17:00 PDT
Scheduled - We will be performing backend maintenance for the Team Chat and Notification services. Users may experience a brief disconnection during the maintenance window.
Mar 21, 16:54 PDT
Completed - The scheduled maintenance has been completed.
Mar 21, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 PDT
Scheduled - On March 21, 2024, Zoom for Government will prompt Windows, macOS, and Android users to update to 5.17.11 or higher. Only users with a client below version 5.17.11 will be prompted to update to the newest version.

This prompt can be dismissed if you are unwilling or unable to update, as it is not required. IT admins that manage their desktop clients through MSI or GPO deployment can disable AutoUpdate, which disables end-users from manually checking for and applying updates, as well as preventing the Prompted update notification.

Learn more about important Zoom client versions: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010609

Please refer to the release notes for the prompted versions for more information about the available versions, or download the latest version from zoomgov.com/download.

Windows: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010171
macOS: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010172
Android: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010174

There will be no operational impact with this new prompted version.

Mar 19, 17:28 PDT
Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled - Backend maintenance for Integration service and there could be a brief interruption in service.

We will be performing scheduled maintenance for the Integration service. Users may experience a brief disconnect of Integration services during the maintenance window.

Mar 20, 15:10 PDT
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:30 PDT
Scheduled - One of Zoom for Government's underlying carriers will be performing maintenance on several ZfG international dial-in phone numbers. No operational impact is expected.
Mar 18, 12:58 PDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 PDT
Scheduled - We will be performing routine maintenance on our Zoom Events infrastructure. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010850 for more details.

There is no operational impact. All services will be available during this scheduled update.

Mar 13, 12:13 PDT