Zoom for Government Service Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 2025 - 17:00 PST
Scheduled - We will be providing a new version of our Zoom Room Client for macOS, Windows and Appliances and a new version of our Zoom Room Controller for iOS and Android. They will be available for download at https://zoomgov.com/download. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010986 for more details.

There is no operational impact. All services will be available during this time.

Jan 22, 2025 17:00-19:30 PST
Zoom Chat Operational
Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Zoom Events Operational
Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning ? Operational
Zoom Notes Operational
Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Subscriptions Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Zoom Backend Maintenance: 1/23/2025 Jan 23, 2025 17:00-22:00 PST
We will be performing backend maintenance and updates for Zoom Chat, Zoom Rooms, Zoom Conference Room Connector, Live Streaming and Workspace Reservation. Users may potentially experience a brief interruption of service during this period.
Posted on Jan 21, 2025 - 11:00 PST
We will be performing backend maintenance for Zoom Whiteboard and Zoom Notes. Users may potentially experience a delay with Whiteboards or Notes during this period.
Posted on Jan 20, 2025 - 10:54 PST
We will be performing maintenance for Zoom Translation and Transcription services. Users may experience a brief interruption in translations or transcriptions during the maintenance window.
Posted on Jan 22, 2025 - 12:50 PST
Update - As a reminder roughly 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new global minimum version for all our Zoom clients and plugins this February 1. This affects the following products:
- Zoom client for meetings (Windows, macOS, iOS, Android, and Intune)
- Zoom Rooms (including Zoom Room Controllers)
- Zoom Phone Appliances
- Browser Scheduler Extensions
- VDI Client and Plugin
- Meetings SDK (Native and Web)
- Video SDK (Web)

Please ensure your devices are updated to the latest version.


For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233


To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592

Jan 02, 2025 - 13:23 PST
Scheduled - Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on February 1, 2025. This affects the following products:
- Zoom client for meetings (Windows, macOS, iOS, Android, and Intune)
- Zoom Rooms (including Zoom Room Controllers)
- Zoom Phone Appliances
- VDI Client and Plugin
- Meetings SDK (Native and Web)
- Video SDK (Web)

Please ensure your devices are updated to the latest version.


For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233


To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592

Nov 01, 2024 - 09:51 PDT
Data Center Maintenance: 2/8/2025 Feb 8, 2025 06:00-14:00 PST
Zoom for Government will be performing service maintenance on one of its data centers starting at 6:00 AM PST on February 08, 2025. Zoom Phone and Zoom Meeting users will be served from an alternative Zoom for Government data center during this time. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you are disconnected, the system will attempt to reconnect you automatically.
Posted on Jan 13, 2025 - 18:17 PST
Past Incidents
Jan 22, 2025

Unresolved incident: Zoom Room and Zoom Room Controller Update: 1/22/2025 (No Operational Impact).

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025
Completed - The scheduled maintenance has been completed.
Jan 18, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 06:00 PST
Scheduled - Zoom for Government will be performing service maintenance on one of its data centers starting at 6:00 AM PST on January 18, 2024. Zoom Phone and Zoom Meeting users will be served from an alternative Zoom for Government data center during this time. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you are disconnected, the system will attempt to reconnect you automatically.
Jan 16, 17:09 PST
Jan 17, 2025

No incidents reported.

Jan 16, 2025
Completed - The scheduled maintenance has been completed.
Jan 16, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 17:01 PST
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010190 for more details.

There is no operational impact. All services will be available during this scheduled update.

Jan 13, 17:37 PST
Completed - The scheduled maintenance has been completed.
Jan 16, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 17:00 PST
Scheduled - We will be performing backend maintenance for Zoom Meeting and Zoom Webinars. Users may potentially experience brief intermittent service disruptions during the maintenance window.
Jan 13, 10:47 PST
Jan 15, 2025

No incidents reported.

Jan 14, 2025
Completed - The scheduled maintenance has been completed.
Jan 14, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 17:00 PST
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010978 for more details. No operational impact is expected.
Jan 10, 17:01 PST
Resolved - On 1/15/2025 from 01:42 AM UTC to 02:52 AM UTC, customers may have experienced issues with creating Zoom Events. The incident has been resolved.
Jan 14, 19:05 PST
Jan 13, 2025
Completed - The scheduled maintenance has been completed.
Jan 13, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:00 PST
Scheduled - We will be performing backend maintenance for Zoom Meeting and Zoom Webinars. Users may potentially experience brief intermittent service disruptions during the maintenance window.
Jan 8, 17:38 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:00 PST
Scheduled - We will be providing a new version of our macOS and Windows clients. They will be available for download at https://zoomgov.com/download. We will also be performing a staggered release for iOS and Android on applicable app stores.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985 for more details.

There is no operational impact. All services will be available during this scheduled update.

Jan 9, 11:07 PST
Jan 12, 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 17:00 PST
Scheduled - We will be performing backend maintenance for Zoom Meeting and Zoom Webinars. Users may potentially experience brief intermittent service disruptions during the maintenance window.
Jan 8, 17:31 PST
Jan 11, 2025

No incidents reported.

Jan 10, 2025
Jan 9, 2025
Completed - The scheduled maintenance has been completed.
Jan 9, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 17:01 PST
Scheduled - We will be performing backend maintenance for Zoom Meeting and Zoom Webinars. Users may experience a brief disconnection during the maintenance window.
Jan 4, 15:22 PST
Completed - The scheduled maintenance has been completed.
Jan 9, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 17:00 PST
Scheduled - We will be performing routine maintenance on our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

There is no operational impact. All services will be available during this scheduled update.

Jan 6, 13:11 PST
Jan 8, 2025
Completed - The scheduled maintenance has been completed.
Jan 8, 22:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 17:00 PST
Scheduled - We will be performing scheduled maintenance for Zoom Chat. Users may experience a brief disconnect of Zoom Chat services during the maintenance window and will automatically reconnect.
Jan 4, 14:58 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 17:01 PST
Scheduled - We will be performing an update to Zoom Events. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010850 for more details. No operational impact is expected.
Jan 6, 18:24 PST